Frequently asked questions.

Everything you need to know before getting started.

What exactly is Phimetra?

Phimetra is a consultation aid for aesthetic medicine. It analyzes a patient's face in seconds and generates a biometric diagnostic with a realistic before/after simulation. It is not a filter — it is a measurement instrument.

Is the photo retained?

No. The photo is processed in RAM by the analysis engine then immediately deleted. No image is stored, locally or in the cloud. Fully GDPR compliant.

How much does it cost?

The Patient Pro subscription is €29/month and includes a 3-day free trial, 50 diagnostics per month, HD simulations, signed PDF exports and patient history. Cancel anytime from your Stripe portal. For professionals: Clinic Starter (200 consultations / €149/month — 14-day trial) or Clinic (multi-account, unlimited volume, advanced customization — by quote). A real-world demo is available on request for practices.

Does it replace a doctor?

No. Phimetra is a decision support tool, not a medical device. Each report includes a clear disclaimer: only a qualified practitioner can issue a diagnosis and propose a procedure. The tool helps the doctor communicate better with the patient.

How does the simulation work?

The simulation is generated by an AI trained on anatomical data. It respects the bone structure of the face (no deformation) and only simulates the zones chosen by the patient. The result is indicative.

Which treatments are covered?

Botulinum toxin (Botox): forehead, crow's feet, glabella, lip flip, Nefertiti. Hyaluronic acid: lips, cheekbones, dark circles, nasolabial folds, nose, jawline, temples. Full protocol: both combined.

How do I integrate Phimetra in my practice?

Three options: (1) Send a personalized scan link to your patient before the appointment. (2) Embed the Phimetra widget on your website (one line of code). (3) Use Phimetra during consultation on a tablet or computer.

Can I customize treatments and prices?

Soon. The next update will allow Pro subscribers to configure their own treatment catalog with custom pricing, so that generated quotes exactly match their practice.

Where is the data hosted?

In France. Diagnostics are stored in a self-hosted PocketBase database. No data transits through third-party servers (except Stripe for payment, which is PCI-DSS certified).

Can I cancel anytime?

Yes. The subscription is no-commitment. You can cancel it from your Stripe portal in one click. No cancellation fees, no notice period.

Which before/after simulation software should I choose for aesthetic medicine?

The criteria that matter for a practice: GDPR compliance (a patient's photo is health data), anatomical realism (respecting bone structure, no deformation), speed during consultation, and integration into the patient journey (pre-consultation link, quotes). Phimetra covers these four points: analysis in seconds, photo processed in RAM then deleted, hosting in France, and zone-by-zone indicative projection. It is a lightweight European alternative to legacy solutions like Crisalix.

Is before/after aesthetic simulation GDPR compliant?

It can be, but not all tools are. The critical point is how the photo is handled, as it is health data under GDPR. Phimetra processes the image in RAM then deletes it immediately: no photo is stored, locally or in the cloud. Diagnostics are hosted in France (self-hosted database), with no transit through third-party servers other than payment (Stripe, PCI-DSS certified). With any vendor, verify: where the photo is stored, for how long, and in which country.

What is an alternative to Crisalix for a small clinic?

Phimetra is a lighter, more accessible alternative: no 3D hardware to buy, a single photo is enough, analysis takes seconds, and it is GDPR compliant with hosting in France. Where legacy 3D solutions mainly target plastic surgeons, Phimetra focuses on injectable consultations (Botox, hyaluronic acid) and remote pre-consultation, starting at €29/month with no commitment.

How do I reduce no-shows and improve conversion in aesthetic consultations?

A patient who sees an indicative result before the appointment arrives more engaged and decided. Phimetra lets you send a pre-consultation link: the patient runs the analysis from their phone, selects the zones they care about, and arrives with a clear intent. The practitioner saves time and communicates on a shared visual basis, which makes quote acceptance easier.

Have another question?

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Phimetra is an aesthetic pre-consultation support tool. Analyses are indicative and do not constitute a medical diagnosis. Privacy policy.

FAQ | Phimetra - Clinical beauty measurement